Published on: 11-03-2009
Monmouth Junction, NJ, November 3, 2009- NIKSUN®, the world leader in real-time enterprise network performance and security solutions, today announced its certification for ISO 9001:2008 quality standard. This is a testimony to NIKSUN’s overall strategic focus on emphasizing total quality management and ensuring customer satisfaction by continuously improving NIKSUN’s solutions in the areas of design, development, manufacturing, support and service.
Total quality management and continual measurement for improvement is of vital importance to enhance customer satisfaction and increase reliability in our product offerings”, said Suby Gupta, Vice President Engineering & Quality. “A continual improvement methodology has been implemented as a mainstay at NIKSUN so we remain at the forefront of innovation for network performance, security and forensics solutions,” he added.
At NIKSUN Quality Assurance policies are understood and adhered to by employees at all levels. All aspects of NIKSUN's operations are scrutinized internally and continually audited, thus resulting in improvements on how we do our job. This has produced a more agile and aware organization resulting in increased efficiency, reduction in defects and more accurate metrics and schedules. These continual improvements have also allowed NIKSUN to reduce its time to market.
With NIKSUN products being used in extremely sensitive environments, it is paramount that an agile and proactive approach is maintained in product and service delivery to customers with respect to being feature rich and maintaining good timeliness to market. To meet the challenges of emerging new threats, NIKSUN has reduced the detection to defense time dramatically and is among the first few to create new signatures for new security threats.
This certification was awarded by BM TRADA Certification, a leading certification body, accredited by the United Kingdom Accreditation Service (UKAS). The International Organization for Standards (ISO) is the largest standards organization in the world, with a network of standards institutes from 159 countries. The ISO 9001:2008 is a set of quality procedures covering all key processes within a business and ensures that these processes are efficient, effective and are monitored consistently allowing the company to continuously improve on its processes.
About NIKSUN, Inc.
NIKSUN, Inc. is the recognized worldwide leader in developing and deploying a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from branch offices to core infrastructure environments. NIKSUN’s proactive enterprise scalable solutions deliver unprecedented flexibility and real-time response. The company’s patented real-time analysis and recording technology enables enterprises, service providers and governments to provide secure and reliable network infrastructure and services. NIKSUN, headquartered in Princeton, New Jersey, has sales offices in major cities throughout the US, Europe and Asia Pacific. For more information, please visit www.niksun.com.
NIKSUN, NetDetector and NetVCR are either registered trademarks or trademarks of NIKSUN, Inc. in the United States and/or other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
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