Voice quality, proven on the packets. NetVoice monitors VoIP quality, MOS, and signaling — with packet-level diagnostics that pinpoint exactly why a call dropped or degraded.
Score every call for quality.
Diagnose setup and signaling faults.
Drill to the packets behind any issue.
VoIP runs on packets, and so does NIKSUN. Configurable retention and built-in masking keep the complete voice record cheap to hold and safe to handle.
Industry-leading compression and thousands of metadata fields per packet — keep packets and metadata for exactly as long as you choose, independently, with no theoretical limit.
Mask sensitive fields — PII and call detail — before anyone sees them, so monitoring voice never means exposing it.
Every packet of every call — no drops, validated at demanding enterprises and in rigorous government and defense testing.
NetVoice works as a standalone solution — or as one capability on the unified NIKSUN platform.
Available as high-scale hardware, virtual software, public cloud (AWS · Azure · GCP · OCI), or NIKSUN Cloud Services (NCS) — the same product, your deployment.
See how NetVoice diagnoses VoIP issues down to the packet.