Proactive Incident Response
NIKSUN's ability to identify incidents and events that impact business services regardless of cause or source within the network delivers a tangible value to any organization that must keep service interruptions minimized. NIKSUN is unique in the industry due to its ability to detect compliance, security and performance related problems with a single platform architecture. NIKSUN's Enterprise Solution introduces a common basis for responding to performance and security related incidents throughout the global organization; thereby standardizing operational methods and facilitating easy communication amongst remote teams.
Key Benefits
- Application, network performance and security related incident response from a single platform architecture
- Fast, accurate authoritative identification of events and incidents that impact business services
- False positive and alarm noise reduction, keeping support personnel focused on resolving critical problems – not on tracking useless information
- Fast drill-down on incident or event specifics
- Maintain contextual reference through different views of disruptions and troubleshooting processes
- Verification of service restoration
- Alerting on payload or any statistic or metric collected
- Targeted alerts and alarms to appropriate support groups and systems based upon the nature of incident
- Real-time alerting of events that impact application and business performance