Welcome to NIKSUN Support

Always at your service 24/7/365

NIKSUN SupportNet is the single source for all your needs - delve into product information, view online user manuals, grab the latest downloads, and much more.

Our knowledgeable and friendly experts are always ready to assist you with quick service, support and professional advice. Let's connect, we're ready to help.

SupportNet Portal

The portal is a place for our customers to initiate and track support tickets. Convenient access to product documentation, details on the latest vulnerabilities, technical/security advisories, FAQs, and useful tools are also posted here.


To access the SupportNet Portal, please login here

Not a member yet? Simply register.

Community Forum

Whether you want to speak with one of our experts, find just the right self-help article, or hear what the NIKSUN Community has to say, you've come to the right place for answers.

* SupportNet account needed to access the Community Forum.

Contact Us

A team of NIKSUN support engineers are available around-the-clock to respond to any and all customer issues. Send us an email at support@niksun.com, or to speak with someone directly, please call the associated number for your area:

  • USA: +1-888-821-2003
  • Germany: +49 (800) 0006453